Global Phone System

Cloud based phone system that supports any device

Global Calling

PSTN & VoIP Calling in over 60+ countries

Global Network

Connect on public internet or dedicated connection

A Complete Communication's Solution

Made simple and easy for the modern world

IVR

A virtual receptionist at your service; play custom greeting files, text-to-speech and present options to callers to connect to users, call queues voicemail and more with advanced scheduling options.

Devices

Apps are included with all our plans for Android, iPhone, Mac & PC. Also, we support SIP & Skype for Business Servers, Cisco, Polycom & Grandstream phones and headsets.

60+ Countries

Receive and make calls in over 60 countries. Instantly provision or port in local and toll free numbers. Fully customize routing to users, call queues, IVRs, servers and more.

Call Recording

Innovative call recording add-on service that can be used to automatically record and store calls for playback. Optionally receive an email with call details and a copy of the recorded calls.

Fax

No more busy tones with our modern eFax capabilities! Buy or transfer your number to Circuit ID to send and receive faxes via email and online. Only available in the US.

Business SMS

There are multiple ways to send and receive SMS messages with Circuit ID that includes smartphones and tablets, our online management portal, via email, and/or through our API.

Wireless

Powerful LTE Advanced Network; ideal for video calls, collaboration, downloads, streaming and more. Pooled data for up to 100 devices; only available in the US.

Office 365

Buy Office 365 and Azure Cloud Services from Circuit ID™, a Microsoft Tier-1 CSP Partner and Certified Skype for Business SIP Trunking Provider. Save by bundling with other services.

Reporting & Monitoring

Understand the trends of your business and ensure callers are receiving the highest quality of service with call monitoring and reports. Access detailed call reports at the touch of your fingertips.

Voicemail to Email

Never miss a call again with next generation voicemail features. Route calls from IVRs, Call Queues and inbound rules to voicemail and receive a playable copy via email.

Call Center

A global robust call center solution that organizes incoming calls and pushes them onto available agents. Instant detailed Call Analysis Report detailing agents call activity.

Keyword Call Monitoring

Configure rules that automatic track and alert you based on keywords in phone conversations. Receive detailed keyword information with a downloadable recorded file via email.

Announcements

Create text-to-speech or MP3 phone announcements that can be played to callers via an inbound phone rule that is fully customizable. Select from multiple text-to-speech voices.

Automatic Speech Recognition

Circuit ID's Automatic Speech Recognition feature recognizes voice commands and executes pre-defined actions based on rules you setup. Also, use ASR to lookup users in a directory.

Virtual Extensions

Create Virtual extensions that can route callers to users, conference rooms, call queues, voicemail, play announcements, IVRs, external numbers or route to an inbound rule.

Company Directories

Create global or group-based company directories that contain users within your organization and make searchable to callers. Optionally attach to IVRs to enable Dial-by-name and Dial-by-extension.

Inbound Rules

An advanced call routing feature that allow you to route calls based on pre-defined rules & schedules. Also, use inbound rules to create a disaster recovery solution to failover calls.

Network Services

Establish a direct connection from on-premise, in cloud, or datacenter to Circuit ID™ and enable low latency communication features wherever you, your workers, or devices are, at any time in.

Instant Global Deployment

You have the choice of up to 8 global regions to deploy your services. Our low latency network allows you to deliver high quality services to your users or devices no matter where you are.

Dedicated Network Connection

Establish a dedicated network connection from on-premise, in cloud, or datacenter location. Our network is optimized for low latency and high bandwidth throughput across all locations.