Global Phone System

Made simple and easy for the modern world


A Complete Communication's Solution

 

IVR

A virtual receptionist at your service; play custom greeting files, text-to-speech and present options to callers to connect to users, call queues voicemail and more with advanced scheduling options.

Devices

We provide apps for Android, iPhone, Mac & PC; we support Polycom, Cisco & Grandstream desktop phones. Additionally, we provide SIP Trunking for SIP & Skype for Business Server.

60+ Countries

Receive and make calls in over 60 countries. Instantly provision or port in local and toll free numbers. Fully customize routing to users, call queues, IVRs, servers and more.

Automatic Call Recording

Innovative call recording add-on service that can be used to automatically record and store calls for playback. Optionally receive an email with call details and a copy of the recorded calls.

Fax

No more busy tones with our modern Fax capabilities! Buy or transfer your number to Circuit ID to send and receive faxes via email and online. Only available in the US.

Business SMS

There are multiple ways to send and receive SMS messages with Circuit ID that includes smartphones and tablets, our online management portal, via email, and/or through our API.

Wireless

Powerful LTE Advanced Network; ideal for video calls, collaboration, downloads, streaming and more. Pooled data for up to 100 devices; only available in the US.

Office 365

Buy Office 365 and Azure Cloud Services from Circuit ID™, a Microsoft Tier-1 CSP Partner and Certified Skype for Business SIP Trunking Provider. Save by bundling with other services.

Reporting & Monitoring

Understand the trends of your business and ensure callers are receiving the highest quality of service with call monitoring and reports. Access detailed call reports at the touch of your fingertips.

Voicemail to Email

Never miss a call again with next generation voicemail features. Route calls from IVRs, Call Queues and inbound rules to voicemail and receive a playable copy via email.

Call Center

A global robust call center solution that organizes incoming calls and pushes them onto available agents. Instant detailed Call Analysis Report detailing agents call activity.

Keyword Call Monitoring

Configure rules that automatic track and alert you based on keywords in phone conversations. Receive detailed keyword information with a downloadable recorded file via email.

Announcements

Create text-to-speech or MP3 phone announcements that can be played to callers via an inbound phone rule that is fully customizable. Select from multiple text-to-speech voices.

Automatic Speech Recognition

Circuit ID's Automatic Speech Recognition feature recognizes voice commands and executes pre-defined actions based on rules you setup. Also, use ASR to lookup users in a directory.

Virtual Extensions

Create Virtual extensions that can route callers to users, conference rooms, call queues, voicemail, play announcements, IVRs, external numbers or route to an inbound rule.

Company Directories

Create global or group-based company directories that contain users within your organization and make searchable to callers. Optionally attach to IVRs to enable Dial-by-name and Dial-by-extension.

Inbound Rules

An advanced call routing feature that allow you to route calls based on pre-defined rules & schedules. Also, use inbound rules to create a disaster recovery solution to failover calls.

Network Services

Establish a direct connection from on-premise, in cloud, or datacenter to Circuit ID™ and enable low latency communication features wherever you, your workers, or devices are, at any time in.

Global Connectivity

Our network is optimized low latency that allows you to deliver high quality services to your users or devices no matter where they are.

Instant Global Deployment

You can manage all aspects of your account easily and instantly. We built our platform from the ground up to avoid the pitfalls in today's technology.

Pricing

Flexibility that caters to your needs

Phone System

Intelligent Phone System for Businesses

$5
per month / user
  • Auto Attendant
  • Audio, Video, Chat & Screen Share
  • Call Routing Rules
  • Apps for Mobile, PC & Mac
  • Requires Calling Plan or
  • Bring your own PSTN

Enterprise Plus

A Complete Business Solution

$20
per month / user
  • Phone System
  • Global Calling
  • Conferencing & Fax
  • Virtual Extensions
  • Realtime Call Dashboard
  • Online Global Call Management

Add-Ons

No "One size fits all" here at Circuit ID™. Add-on our cloud-based apps that cater to your specific business needs.

Pricing
Fax $13.49 / mo
300 pages included
Automatic Call Recording $10 / mo
2000 Minutes included
Call Queue Agent $5 / month / user
Conferencing $9 / mo
Voicemail $1.99 / mo
SMS
Send or Receive
$0.01 / message
Keyword Call Monitoring $0.10 / minute
Office 365 Email & Apps $20 / mo

SIP Trunking

Global PSTN & VoIP Calling in over 60+ countries that is highly configurable with administrative realtime monitoring features.

Pricing
Phone Numbers
Supports Voice, SMS and/or T38
Starting at
$0.75 / mo
e911 $1.00 / mo
Local Inbound Calls $0.01 / minute
Toll-Free Inbound Calls $0.04 / minute
Pooled Inbound Channels
Received unlimited calls per channel with up to 100 Devices per pool. Route unlimited phone numbers.
Starting at
$9.99 / month / channel
Outbound PSTN Calling

Outbound rates are based on the region your call originates from; select region to download CSV rate sheet.